ExistBefore
IT

Consumer

Travel, mobility, and transport

Delays, cancellations, damages, disputed rentals, rooms different from photos, accidents, and road problems all have one thing in common: they must be documented immediately. This section helps gather evidence during travel, commutes, and stays, showing how to secure conditions, locations, liabilities, communications, and damages before they become difficult to reconstruct.

  1. How to prevent rental companies from charging you for pre-existing damage

    Have you ever returned a perfect car and received an invoice for a "mysterious" scratch? It happens more often than you think. Here is a practical guide to documenting everything simply so you can drive off with peace of mind.

  2. How to handle the loss of personal documents while travelling

    Losing your passport, ID card, or driving licence during a trip is one of those moments when even the most zen tourist turns into a sweating detective with an open backpack on the pavement. The best solution is prepared in advance: create a secure, updated, and retrievable…

  3. How to get a refund for a delayed or cancelled flight

    Have you spent more time on the airport floor than in flight? Great, let's turn that wait into a solid refund claim. Here is a practical guide to gathering useful evidence and proceeding methodically (without going crazy between gates and online forms).

  4. How to document missing, covered, ambiguous, or contradictory road signs

    Have you ever followed a sign... only to discover another saying the exact opposite five metres later? Or none at all, just when needed. When road signs create confusion, the difference lies in documenting it well and safely. Here is how to do it practically.

  5. How to document damage to vehicles or property caused by weather events or vandalism

    Sudden hail, a cracked windscreen, a scratched bike, or a car "redesigned" overnight. In these cases, the difference between a smooth reimbursement and a long argument lies entirely in how you document before and after. Here is how to prepare and what to do when it actually…

  6. How to document damage from potholes, uneven roads, or obstacles on the carriageway

    The hit comes suddenly, but the priority always remains one: your safety and that of others. Documenting is essential, but only when it can be done safely. Here is how to handle the situation concretely, with a realistic and safe approach.

  7. How to document a road accident where you are at fault

    It happens: a distraction, a misjudged manoeuvre, and contact is made. When you are at fault, documenting well isn't about "escaping", but handling the situation clearly, quickly, and without surprises later. Here is how to do it methodically.

  8. How to document a road accident caused by others or with disputed liability

    "It's not my fault". "Actually, it was you". In seconds, a normal accident turns into one version against another. In these cases, the difference is made not by who speaks best, but who documents best. Here is how to do it concretely, without losing your head.

  9. How to document a road accident caused by a domestic or wild animal

    When an animal ends up on the road, the first thought should never be "how do I document it", but "is everyone okay?". There is the vehicle, sure, but also a frightened or injured animal and, sometimes, a person who loves and is looking for it. First safety and care, then…

  10. How to document a collision or damage to your vehicle in a paid car park

    You park, pay, return, and find a mark. The "we are not liable for damage" sign has always been there, but reality is more nuanced. Here is how to document the situation properly and build a solid foundation for any claim.

  11. How to dispute access problems and non-compliant conditions in a B&B

    Locked door, code not working, room different from promised? Situations like this happen more often than admitted. Here is how to document everything simply and turn inconvenience into a concrete dispute.

  12. How to dispute a hotel room different from the photos

    Booked a sea-view room and ended up with a car-park view? It happens. The difference between "putting up with it" and "getting a refund" entirely depends on how you document the situation. Here is what to do, step by step.