Consumer

Platforms, social media, and online reputation

Online content can damage a person or a business in minutes, and disappear right after. Harassment, threats, defamation, fake reviews, impersonated profiles, and identity theft require quick, complete, and orderly documentation. Here you will find practical guidance on securing content, profiles, dates, URLs, interactions, and modifications before they are deleted or altered.

  1. How to document online defamation before it gets deleted

    An offensive post can disappear in minutes, but the damage remains. The useful thing to do is to stop for a moment and save everything before it changes. If you have just seen problematic content, now is the right time to document it.

  2. How to capture online impersonation or identity theft

    Discovering a profile using your name or photos is a surreal situation: it exists, it acts, but it is not you. Before it changes or disappears, you need to lock down the evidence. If you have just found a suspicious account, start documenting it immediately.

  3. How to capture fake, manipulated, or defamatory reviews

    A negative review can be legitimate. A fake or manipulated review is a different problem, especially when it disappears or changes over time. If you have spotted one, the useful step is to document it completely and immediately.

  4. How to capture digital harassment, threats, blackmail, or stalking behaviours

    When online interactions become oppressive or obsessive, the temptation is to delete everything and move on. In reality, that is precisely the moment to stop and document. If you are experiencing such a situation, start gathering evidence immediately in an orderly manner.